楽天グループ株式会社

◆Department Overview
Incentive Platform Department (INPD) is responsible for developing and operating the Rakuten Point and Rakuten Coupon. We develop and manage Rakuten PointClub and other point related web products, which are among the most popular sites in Rakuten. We will drive the improvement to maximize Rakuten Point value and contribute to the Rakuten Ecosystem. By the time you finish reading this, hundreds of thousands of points transactions have been processed and many users visit our web/app service. We want to work with a person who has a great passion for our services and products.

◆Position Details
- Define and own the product vision, strategy, and roadmap, aligning with business goals and customer needs.
- Act as the primary liaison between business stakeholders and technical teams, ensuring clear communication and alignment.
- Manage the product backlog, prioritize features, write user stories with clear acceptance criteria, and define functional & non-functional requirements.
- Conduct market research, gather requirements, and analyze customer feedback to drive product improvements.
- Collaborate with engineering, UI/UX, project management teams and QA teams to ensure timely and high-quality feature delivery.
- Define and track KPIs to measure product success and make data-driven decisions.
- Balance scope, time, and resources to deliver valuable solutions while addressing technical feasibility.
- Ensure alignment between business goals and technical implementation.
- Proactively communicate during troubleshooting (on-call).
- Be the domain expert in eco-system loyalty programs and be able to recommend improvement solutions.
- Be both quantitative and qualitative, and able to quickly understand and assess complex issues in order to take the right decision.
- Be a role model to the team members when it comes to ownership, proactivity and taking responsibility. 

◆Mandatory Qualifications:
- Bachelor’s Degree (BS) in Engineering, Economics, Business, or a related field.
- 5+ years experience in web system development.
- Familiarity with Software Development Lifecycle (SDLC) and Agile methodologies (e.g., Scrum, Kanban).
- Experience in KPI-driven service development.
- Experience writing requirement specifications & acceptance criteria.
- Strong analytical and problem-solving skills.
- Understanding of the technical stacks, system architecture, and API to define feasible product requirements.
- Use storytelling to convey the value of technical features to non-technical audiences.
- Mediate conflicts between stakeholders with differing priorities and find balanced solutions.
- Motivate and inspire cross-functional teams to achieve common goals without direct authority.

◆Desired Qualifications:
- Advanced Degree (MS or PHD)
- Experience working with clients and business stakeholders to define project scope
- Programing Experience
- Project management experience
- Experience in release management
- Experience working on multiple products/projects in parallel
- Experience in working with cross-cultural global teams in different locations
- Experience in B2C product development and management
- Knowledge of Loyalty Services
- Japanese skills: Basic reading and writing 

面談時にご確認ください 

正社員 

数多くの事業部があり、日本でも数少ないグローバルなWEB総合サービス企業の1社です。
デジタル人材専門エージェントであるウィンスリーは、数多くのデジタル人材の決定があり、強固なリレーションがあります。
楽天様の細かい求人情報、面接対策等はおまかせください。

楽天グループ株式会社

Product Manager, Rakuten PointClub - Incentive Platform Department (INPD)(1021876) 

446,768百万円 

1997年2月7日 

東京都世田谷区玉川一丁目14番1号 楽天クリムゾンハウス 

◆Business Overview
Are you interested in building the next generation of Internet services that will be used by millions of users across the globe every day? Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the Internet while aiming at becoming the No.1 Innovative Company in the world. By joining our TECH community, the IT powerhouse of the Rakuten Group, you will be part of a diverse global team and play a central role in our technology and innovation. 

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